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How do I reserve my room?
Our reservation process is very simple. Select or enter the desired city, enter the dates of arrival and departure, and enter the number of adults. Click the Search Available Hotels (for only hotels which have vacancies), Search for Vacation Rentals or the Browse All accomadations (all propeties hotels in a city regardless of vacancy) button. You could also search by a specific hotel name within a city.
A list of properties or vacation rentals will appear on the screen. For more information, click the name of the property or the Info link.
- After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the Book It button on the right side of the screen.
- After you have selected your desired room type, you will be taken to a "Secure Reservation Request" form. Then you will need to review the "Reservation Information" and fill in the blanks on the "Customer Information" section. Be sure your name and email address are spelled correctly.
- After you fill out all of the needed information, press the "Submit Reservation" button.
- If further correspondence is necessary prior to confirming the reservation, a Customer Care agent will reply back to you with an email within 2 to 4 hours.
What is the cost for using Our service?
There is NO CHARGE or service fee to use our hotel reservation service or search engine. However, some of our suppliers charge service fees. Please read all text carefully associated with any reservation.
What happens when I make a reservation?
Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence with UnitedStates.biz. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.
Once I make my reservation, will I receive confirmation?
Yes. The confirmation you receive is an email and is all you will need. It displays your Itinerary Number, the hotel information, the rate, confirmation number, and the hotel's cancellation policy.
Is there a shuttle service to/from the airport?
Many offer shuttle service to and from the airport. This may be listed on the Lodging Information page. If it is offered, there may be a charge for this service. Vacation rentals often do not have this type of service.
Is it safe to use my credit card?
Yes. We take this matter very seriously. To ensure your security, Interactive
Affiliate Network utilizes a secure commerce serve.
What type of customer service is offered?
After submitting your reservation request, you will be provided with
an email address to use to make inquires about your request. Our qualified
and friendly agents are available 24-hours a day, 7 days a week, 365
days a year (including holidays) to answer your questions. All you have
to do is ask.
What if I find a lower price after booking?
To learn more or to claim a guarantee, Click
here .
Kentucky
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