Yes. We take this matter very seriously. To ensure your security, Interactive Affiliate Network utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
What type of customer service is offered?
After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
What if I find a lower price after booking?
Special Internet Rate hotel reservations booked through Interactive
Affiliate Network are guaranteed to be the lowest rate. If there is
a lower rate available for the same dates and the same hotel, you must
contact us within 24 hours of booking your "Special Internet Rate" reservation.
We will either refund you the difference or cancel the reservations
without penalty. This guarantee only applies to rate indicated as "Special
Internet Rates." It does not apply to special events such as New Years
and the Super Bowl. To learn more or to claim a guarantee, Click
here .
